All messages received on your Facebook Page can be seen under 'Messages' in your inbox.
Social Inbox helps you manage these messages by viewing and replying to them in real-time.
- Log into your SocialPilot account.
- Click on Social Inbox -> Facebook from the side-panel.
- This is your Social Inbox for all connected Facebook Pages. You'll be able to see all of your messages, comments, and posts made by visitors.
- Select the Facebook Page of your choice.
- As you click on a Page, in the second fold you'll see a drop-down button 'All'. Click on the drop-down and select 'Messages'.
Select a message from the list conversations and type your reply.
If you don't wish to see this message in your inbox anymore, mark it as 'Done'. You can view this message under 'Done' anytime.
Now, wasn't that a piece of cake?