Social Inbox ensures that you don't miss any comment and manage them all with ease!
- Log into your SocialPilot account.
- Click on Social Inbox -> Facebook from the side-panel.
- This is your Social Inbox - where you can manage all of your messages, comments and posts made by the visitors on your Facebook Page.
- Select a Facebook Page of your choice.
- In the second fold, you'll see a drop-down button 'All'. Click on the drop-down and select 'Comments'.
You'll see a list of all comments made on posts. Select the comment and type your reply.
If you don't wish to see this comment in your inbox again, mark it as 'Done'. You can view this message under 'Done' anytime.
See? Very easy!